Scan Limitations and What’s Not Included

To use the service effectively and responsibly, it’s important to understand what Scan does not do and where its scope ends.

🔍 What Scan Does

Detects signals tied to your personal data (e.g., name, email, screen names)
Monitors public-facing content for indicators of exposure or risk
Classifies risks by type and severity
Sends alerts for high-severity events
Provides access to a dashboard and console for reviewing detections

🚫 What Scan Does Not Include

❌ No Content Removal or Takedowns
Scan does not include the ability to request removal of exposed content, impersonation profiles, or data broker entries.
❌ No Analyst Hours or Human Investigation
Scan is fully automated. It does not include live analyst triage, threat analysis, or incident response time.
❌ No Custom Feed Engineering or Coverage Expansion
Feed coverage is pre-configured and cannot be customized beyond initial onboarding indicators.
❌ No Guaranteed Identity Match or Coverage of Every Source
Some websites, apps, or platforms may not be accessible due to technical, legal, or privacy limitations.
❌ No API Access or Integration
Scan does not include access to REST APIs or integration with external platforms.

⚠️ Common Misunderstandings

Feature	Included in Scan?	Available in Protect?
Data Broker Takedowns	❌ No	✅ Yes
Social Impersonation Removal	❌ No	✅ Yes
Threat Analyst Review	❌ No	✅ Yes (2 hrs/qtr)
API Access / Custom Feeds	❌ No	❌ Only in Defend
Alerts for Medium or Low Risks	❌ No (High only)	✅ Yes

🔐 Why These Limits Exist

Scan is intentionally designed to be lightweight, efficient, and affordable. It’s ideal for maintaining baseline awareness and receiving alerts for significant threats. If you need hands-on remediation or deeper intelligence support, consider upgrading to:

DigitalStakeout Protect – Includes takedowns, analyst time, and broader alerting
DigitalStakeout Defend – Adds family feeds, geo alerts, endpoint monitoring, and concierge service

💬 Still Have Questions?

If you're unsure whether Scan meets your needs or want help exploring your options, contact Support.